E-Commerce & Retail
Faster, smoother shop operations: support, orders and stock handled with less manual work and fewer mistakes.
The challenge
More orders, less manual work
In online retail, speed and service win. We connect your shop, support and back office: answering questions, handling orders and keeping data in sync across your shop, shipping and accounting.
What we help with
- Answering shopper questions instantly
- Passing orders to shipping and accounting automatically
- Keeping product data and stock levels in sync
- Following up on abandoned carts and reviews
- Drafting product descriptions with AI, then editing them by hand
How AUZMS helps
Good places to start
Support in chat
An assistant answers the standard questions about delivery, returns and products.
Orders on autopilot
From order to receipt, with nothing to copy over by hand.
Stock in sync
Your shop, marketplaces and warehouse always match.
Smarter decisions
Reports on your range, demand and campaigns.
Related services
Websites & Online Shops → AI Agents & Chatbots → Integrations & APIs →
Getting started
Three simple steps
- 1
A quick chat
Tell us about your day and the task that costs you the most time. It’s short, free and comes with no obligation.
- 2
A focused prototype
We build a prototype for one task, at a fixed price and with a clear goal.
- 3
Grow from there
If the prototype convinces you, we expand it step by step and can look after it once it’s live.
FAQ
Questions we hear a lot
Which shop platforms do you work with?
Mostly WooCommerce and Shopify, plus custom builds.
Can a chatbot place orders?
It can share information and trigger actions where needed. You decide which actions it’s allowed to take.
How do you handle customer data?
Sparingly, with EU hosting wherever possible and clear access rights.
Next step
Where is your shop losing time or sales?
Tell us briefly about your situation – we will get back to you within one business day.