Healthcare & Practices
Take the pressure off appointment booking and patient communication, with data protection built in.
The challenge
Fewer calls, more time for patients
Practices are stretched by constantly ringing phones and limited appointment slots. Online booking, reminders and an assistant for routine questions can make a real difference to your team’s day.
Health data comes with especially strict requirements. We build data protection in from the start and agree the details with you and your data protection adviser.
What we help with
- Online appointment booking with reminders
- Answering routine questions about opening hours, directions and what to expect
- Pre-sorting prescription and referral requests
- Letting patients complete forms digitally beforehand
- Cutting no-shows with reminders
How AUZMS helps
Good places to start
Appointments online
Patients book around the clock, and your team sees everything in the calendar.
Routine questions answered
An assistant handles the standard questions, while medical advice stays with your team.
Requests pre-sorted
The details are gathered before your team replies.
Privacy first
Data-minimising processes, clear permissions and EU hosting.
Related services
Booking & Scheduling Systems → AI Agents & Chatbots → AI Phone Assistant →
Getting started
Three simple steps
- 1
A quick chat
Tell us about your day and the task that costs you the most time. It’s short, free and comes with no obligation.
- 2
A focused prototype
We build a prototype for one task, at a fixed price and with a clear goal.
- 3
Grow from there
If the prototype convinces you, we expand it step by step and can look after it once it’s live.
FAQ
Questions we hear a lot
Does the AI give medical advice?
No. The assistant answers practical questions and refers anything medical to your practice team.
Can this be done in line with GDPR?
We design solutions to meet the requirements. A legal assessment of your specific case should come from your data protection adviser.
Will it work with our practice software?
That depends on the system. On our first call we’ll check what kind of integration is possible.
Next step
How many calls could you handle digitally?
Tell us briefly about your situation – we will get back to you within one business day.